A state Insurance Department recently released its 2010 rankings for auto insurance companies based on the number of 'upheld' complaints against it. Nationwide Mutual Insurance company scored best with no upheld complaints out of 55 filed complaints. That was in spite of 140 million in premiums to Nationwide for 2008 and 2009. GEICO also scored in the upper half with 448 complaints but only 15 upheld.
Allstate didn't fare nearly as well. They received 1,023 complaints, of which 180 were upheld, the lowest score of any company averaging more than 100 million in premiums. Next lowest of that larger group was Travelers Home and Marine followed by State Farm and Progressive.
The full report can be found at:
http://www.ins.state.ny.us/auto/2010/auto2010.pdf
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